Privacy Policy

Last Updated: September 2025

At Shandong Shenglan Auto Parts Co., Ltd., we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website and services.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal details: Name, email, phone number, billing/shipping address.
  • Order details: Products purchased, payment information (processed securely by third-party payment providers).
  • Website usage data: IP address, browser type, device information, pages visited.
  • Business information (for B2B customers): Company name, VAT/Tax ID, trade documents when required.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, services, and user experience.
  • Send order updates, promotional offers, and newsletters (only with your consent).
  • Comply with legal obligations and prevent fraudulent activities.

3. Data Sharing & Disclosure

  • We do not sell or rent your personal data to third parties.
  • We may share information only with trusted partners (logistics providers, payment processors, IT service providers) to complete your order.
  • We may disclose information if required by law or government authorities.

4. Data Security

  • We use industry-standard SSL encryption to protect your personal information.
  • Access to personal data is restricted to authorized personnel only.
  • While we take strong measures, no online system can be guaranteed 100% secure.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content.
You can disable cookies in your browser settings, but some website functions may not work properly.

6. Your Rights

As a user, you have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to legal and contractual obligations).
  • Opt-out of receiving marketing communications at any time.
  • Contact us for questions about your privacy rights.

7. Data Retention

We keep your information only as long as necessary for:

  • Order processing and record-keeping.
  • Legal, accounting, or compliance requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
Tel: +86 98697956
Email: cailijiao0309@gmail.com